Local Hotel Has Name Change and New Owner
A local hotel is going through a name change and a new owner, but outside of that, everything will remain the same, including the staff.
Expressway Inn and Suites will go through a name change to EverSpring Inn and Suites and new owners.
According to KFYR-TV, management at the hotel says, the community can continue to expect the same level of customer service and nightly price. The current staff at the hotels have been guaranteed to keep their job, and the hotel is excited the current staff will retain their benefits and pay.
The Bismarck-Mandan community will see upgrades in the coming months at the new EverSpring.
Full disclosure, I have had many out-of-town guest stay at the Expressway Inn and at the Suites. The customer service has always been excellent. On one occasion, my friend forgot his I-Pad in the room, and discovered he forgot it, hours after checking out the hotel. He called to inform the front desk and inquire if housekeeping found his tablet. Before he could finish his question, once the front desk heard his name, they informed him, his tablet was found and waiting for his pick-up at the front desk.
That is customer service we all appreciate and expect!
Their webpage is already sporting the new name.